I have been fortunate to have been given just such service by two persons .
My aunts Samsonite broke while traveling , we went to buy another bag and there we complained to the salesman . He promised that we should bring back the bag and he would replace it .
A week later i went back , no bill no warranty and truth be told it had not been bought from that store . Within 5 minutes I had a new bag .
Bravo Samsonite for hiring such good people . In me you have made a customer for life .
Another person is the Steward at a bar i go to once in a while . He has got to know what i like and before i ask for it its there yet he is not in my face , not over friendly just perfect . Thanks Sundar
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